Controlling Our Vocabulary: Language Consistency in a Library Context, 2014

ANZSI Conferences: Last Time and Next Time, 2014

The Informationist: Ten Years Later, 2010

Information Takeout and Delivery: A Case Study Exploring Different Library Service Delivery Models, 2010

Student Preferences in Library Website Vocabulary, 2011

Off to Market We Go: A Content Analysis of Marketing and Promotion Skills in Academic Librarian Job Ads, 2012

Do You See the Signs? Evaluating Language, Branding, and Design in a Library Signage Audit, 2013

"Can't anyone be a teacher anyway?": Student Perceptions of Academic Librarians as Teachers, 2010

Who's Spinning the Library? Responsibilities of Academic Librarians Who Promote, 2013

Out with the Old, In with the New: Best Practices for Replacing Library Signage, 2014

Developing Sustainable International Library Exchange Programs: The CUNY-Shanghai Library Faculty Exchange Model, 2013